Framework Manager
The Role:
The Framework Manager will lead and manage one of our frameworks and associated works within the Southern Region, areas that will fall into this region are Kent, Brighton and Southampton. You will also work in line with the Company’s strategic 3 Pillar objectives and its Vision, Mission, and Values. Taking responsibility for building & strengthening the client relationship, leading on engagement whilst establishing the work programme and building the team to deliver successful projects and programmmes of work.
This appointment is a key role for the organisation, the successful individual will be given the autonomy to build and strengthen the framework, whilst provided with support to build the team necessary to deliver on those aspirations.
Key Responsibilities:
Health, safety and environmental
- Ensure Company policies and improvement action plans are effectively implemented, monitored, and audited
- Achieve and maintain Business Unit ISO Standard HSQE accreditation
- Ensure Integrated Management Plans cover all activities
- Ensure all incidents are reported and investigated, with remedies implemented
- Monitor performance and safety requirements regularly, and implement improvements
Policy and Strategy
- Operate in line with Company policies and strategies, and be proactive in promoting improvement locally
- Develop and implement a Framework Business Plan in line with the global Corporate Business Plan
- Ensure effective risk management of business activities
Resource and design management
- Ensure design resources are adequate for the workload and that designs are delivered in an economic and timely manner
- Identify innovation and efficient solutions within the design investigation phase
- Ensure that risk based efficient options are developed and offered to the Client
- Engage proactively in the principles of supply chain management
Team leadership and development
- Encourage team involvement in, and ownership of, the Company business aims, regional business plan and business improvement
- Ensure clear roles and responsibilities are understood throughout the team and hold people properly accountable for their work
- Create a resource plan to meet current and future workload demands - build and develop the team as needed
- Utilise succession planning and support individuals’ development
- Encourage team spirit through the display of appropriate behaviour/teambuilding activities
Operational performance
- Reduce cost and maximise value and profit
- Ensure effective planning at all stages of the project in accordance with IMS and Commercial Plans
- Set clear measurable targets for performance expectations
- Manage risk throughout the life cycle of a project
- Ensure that all projects use programming as a key management tool
- Keep teams abreast of the latest plant and construction techniques
- Identify, monitor, and reduce waste in all activities
- Identify and react swiftly to resolve problems before they escalate
Financial performance
- Prepare and operate regional and project Commercial Plans, implementing cost reduction
- Operate financial project forecast controls with monthly reports to the Business unit Director.
- Ensure that all value and entitlement are identified and realised
- Prepare timely ‘exception’ reports for projects that under-perform
- Manage cash proactively across all business activities
Business improvement
- Actively engage in ‘business improvement’ and ‘change’ programmes
- Develop, maintain, and measure performance against agreed KPIs and SLA’s
- Champion a theme of improvement and ‘best practice’, utilising the IMS system
- Carry out interim and post-contract reviews, both internally and with customers
- Position Barhale strongly for selection in the region for growth
Customer satisfaction
- Establish customer needs, and how they will measure performance
- Carry out customer satisfaction measurement by appropriate methods, ensuring that any improvements or actions are communicated to them
- Always establish good relationships and communication and resolve issues and early resolution of any potential problems
- Demonstrate to clients our added value (to their) performance
Key Measures & Targets:
- Adherence to all deadlines set
Key Relationships:
- Reporting to Regional Director, working closely with Commercial Manager, Operations Manager and Contracts Manager
- Site management and regional support functional staff
Person Specification:
The successful candidate is likely to meet all of the following criteria:
Essential
- Previous experience in a Framework Management position ideally with Water Sector experience
- Degree, or equivalent, in Civil Engineering or Quantity Surveying
- Excellent communication skills
- Experience in change management
- Ability to communicate both up and down within Barhale and the Client Organisation
- Excellent time management skills, with ability to deliver tasks to deadline
- IT literate and proficient in Microsoft Office package
- Ability to encourage and enable personal development of, and recognise and reward team
- Ability to lead by and set an example
- Experience in building collaborative relationships with existing and new clients and suppliers